We do college student laundry, too!

Good to Know

Frequently Asked Questions

Everything you need to know about how Lessen the Loads works. Still have a question? We are happy to help.

What should I leave my laundry in?

Just place your laundry in any bag or basket and leave it in a visible spot for pickup, like a porch, stoop, or your designated location. Your specialist collects it and returns it neatly folded.

How does pickup and delivery work?

Book a pickup window and leave your laundry out. A laundry specialist picks it up, washes, dries, and folds it, then returns it to you, often within 24 hours. You never have to leave home.

Do you only serve moms and families?

Not at all. We were created by moms, but our service is for everyone: busy families, working professionals, seniors, college students, and businesses. If you have laundry, we would love to help.

Do you offer commercial or business laundry?

Yes. We work with businesses and organizations on commercial laundry, and it is a growing part of what we do. Reach out through our contact page to talk through volume, scheduling, and pricing.

How is pricing calculated?

Most laundry is priced by the pound, with clear per-pound rates and no surprises. Add-ons like in-home put-away or bulk items are priced separately. See our pricing for current rates.

How fast is turnaround?

Laundry is typically back to you within 24 hours, one of the fastest turnarounds out there. The only exception is very large orders, over about 75 pounds, which may need a little more time. If that applies to your order, we will always let you know up front.

What areas do you serve?

We serve communities across Southeastern Pennsylvania and Northern Delaware. Start a booking and we will confirm service in your area right away.

Can you offer recurring service?

Yes. Many clients set up a recurring weekly or biweekly pickup so laundry is handled automatically. Just let us know your preferred cadence when you book.

What about special items, allergies, or specific detergents?

Let us know about delicate items, allergies, or detergent preferences when you book and we will accommodate them. Bulk items like comforters can be added to any order.

How do I become a laundry specialist?

We are always growing our network of specialists. Visit our Become a Specialist page to learn more and apply.

Still have questions?

Reach out any time, or start a booking and a specialist will be in touch.